Refund policy

Welcome to Sprit Store! Your satisfaction is our priority, and we aim to provide you with a seamless shopping experience. Please carefully review our Return & Refund Policy below.

Return & Exchange Policy

We offer a 7-day return or exchange window from the date of delivery, subject to the following conditions:

Eligibility for Return or Exchange
The product must be in its original, unused condition without any signs of damage or wear.
You must provide a mandatory unboxing video showing:
360-degree view of the product.
AWB and Order Number are clearly visible on the package label.
Return Process

Initiate Return Request:

Contact us at s


 with your order details and the unboxing video.

Approval & Pickup:

Upon approval of your request, we will schedule a return pickup through our courier partners.

Exchange or Refund:

Once we receive the returned item and verify its condition, we will process your exchange or refund.
Refunds will be credited to your original payment method within 7-10 business days.

Shipping Charges
We are shipping it for free to you.

Non-Returnable Items
Products with physical damage or wear not reported during the initial delivery.
Missing or incomplete unboxing video submissions.

For any assistance, please contact us at

Thank you for shopping with us! We look forward to serving you again.

Note: reserves the right to refuse returns that do not meet the above conditions.